FAQ's
Frequently Asked Questions (FAQ)
Q1:
Do you sell single pieces or only bulk?
Yes, you can buy both single pieces and bulk orders. For single piece orders, they are accepted via our website only.
Q2:
How can I place an order?
Simply follow these steps:
- Add your items to cart and select Checkout
- Fill in your address, phone number, and PIN code
- Select a payment method and submit
- Send us the invoice No. via WhatsApp
Q3:
What are your payment options?
We accept:
Bank Transfer (NEFT / RTGS)
UPI (Google Pay / PhonePe)
Credit / Debit Card
Bank Transfer (NEFT / RTGS)
UPI (Google Pay / PhonePe)
Credit / Debit Card
Q4:
How long does processing take?
Generally, it takes 2-3 business days to prepare your order before dispatch. Delivery time is 4-7 days depending on location.
Q5:
How will I get tracking details?
Once dispatched, you can Track Your Order on the orders page. We will also share the tracking number with you on WhatsApp.
Q6:
Can I cancel my order?
Orders cannot be canceled after customization or once processed.
Q7:
What is the minimum quantity for bulk orders?
Bulk orders require a minimum of 40+ pieces.
Q8:
Can I visit your office or warehouse?
Yes! Our location is in Surat, Gujarat, India. Visit is allowed by prior appointment.
Q9:
Do you provide discount on bulk orders?
Yes, we offer additional discounts on bulk orders. For more details, please connect with our team.